Withdraw Without Delay

Complete Your Slotum Casino Verification Early

Every licensed casino must confirm who you are and where your money comes from, and our team here finishes that review within 27 hours.

Start My Verification

Licensed MGA/B2C/861/2005, audited by QUINEL, GLI, BMM Testlabs

In Short

Read This Table Before Your First Payout

Most of the worry here is about waiting, so here is the shape of the whole thing up front.

Who reviews it

Slotum Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/861/2005

Review time

27 hours

Deadline

At the latest before the first withdrawal

Questions to

[email protected]

Age checked

18+

Upload Stage

Four Steps to Clear Verification in One Go

After this section you will have your uploads lined up and ready before the request even arrives.

Your ID Ready to Send

Send a clear colour photo or scan of your photo ID with all four edges inside the frame and no glare across the face.

Recent, Not Old

Choose a proof of address showing your name, full street address and a date inside the last few months, not a parcel label.

Cover the Middle Digits

Photograph the front of the payment card you used, then cover the middle digits so only your name and the last four stay visible.

After You Press Send

Relax once the upload lands, because a missing detail is the only reason a file comes back; our team replies to [email protected] within 27 hours.

Three Papers

Proof That Your Name and Address Match

By the end you will know exactly which corners, dates and digits a reviewer looks at.

Photo ID

ConfirmsThat you are the account holder

Must showFull name, date of birth, photo, all four edges

Proof of address

ConfirmsWhere you actually live

Must showName, street address, recent issue date

Payment card image

ConfirmsThat the card is yours

Must showCardholder name, last four digits, front side

Getting Your File Through On The Next Try

That ID Has Now Expired. An identity document with an expiry date already behind you proves nothing to the checker, so it is sent back the moment the date is spotted. Photograph the newer one you carry now Send the side that shows the expiry date

Address paper from months ago. Address papers are relied on to show where you live today, and one from months ago no longer does that, whatever it shows. Pick a bill issued this month Leave the letter unopened for the photo

Cropped before, whole now. When the photo is too soft to read or the corners are cropped away, nobody can match the name, so the file stops there. Rest the phone on a flat surface Fit all four corners in the frame

Show Your Money Is Yours

Slotum Casino Ltd. holds licence MGA/B2C/861/2005 from the Malta Gaming Authority, and that licence obliges us to understand where a player's money originates. Treat the request as routine paperwork, asked of many players, never a suggestion that anything is wrong.

Depending on your answer, one or two of the following may be enough.

Recent payslips from your employer
A bank statement showing income
A sale agreement for an asset
A pension or benefit letter
A document naming you as director

Timing

Why Ask Me Now?

This clears the worry that the request means your account is in trouble, because timing follows rules.

Something Doesn't Add Up?

A name spelled differently from the one on your card, or another address listed, brings a short request for the matching paper.

My First Payout Is Waiting

Your licence requires identity to be confirmed at the latest before a first payout leaves, so the file is usually opened at this stage.

How Old Am I?

Under-eighteen play is barred, so a doubtful date of birth on your profile means a photo of the identity page is requested.

Ask For A Higher Ceiling

Raising your own deposit ceiling asks for a quick look at your papers, so the higher figure is set with your identity confirmed.

Leave Here Knowing More

Questions About the Check, Answered Plainly?

The worry most people bring here, that a pending check means something is wrong, is not true.

Who licenses Slotum Casino and what number sits on that licence?+

Slotum Casino Ltd. holds a licence from the Malta Gaming Authority, number MGA/B2C/861/2005. The regulator sets the identity and money-laundering rules that sit behind this check. The company's registered address is Tower Road, Sliema, in Malta.

My surname changed after marriage, will my documents still be accepted?+

Landing on an account under your new name is fine as long as the photo ID shows that same new name. If the ID still carries your previous surname, a marriage certificate or a similar record bridges the two. Send both through [email protected] and the reviewer matches them up.

Will I have to upload my documents again at some later point?+

Usually the set you send now stays on file and covers future withdrawals. A fresh copy is asked for only when a document passes its validity date or when your address or card details change. In that case the request comes with a clear note on what is out of date.

What happens if the reviewer rejects a photo I sent?+

A refusal comes with the reason spelled out and a request for a replacement, so nothing is left to guesswork. Blurred edges, glare and cropped corners cause most of them. Send a sharper copy to [email protected] and it goes back into the queue at the position it already reached.

Can I deposit and play before the check is finished?+

The licence requires the check before your first withdrawal, and the casino may ask for it at registration or at your first deposit. Being asked early is normal, not a mark against you. Whichever moment it lands, the account is reviewed once and then the withdrawal path stays open.